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Answering Machines
Tiptel 355 ISDN
- Automatic switchboard
- Welcome and transfer
- Queue in case of overflow ¢ ¢ ¢ Benefits The acoustic presentation of your company There is no second chance for the first impression – this goes for personal contacts as well as for the welcome of customers on the phone. The CallManager tiptel 355 ISDN guarantees that every customer is greeted in the same friendly manner and then transferred as quickly as possible to the requested contact person. If the line is busy or if the person is not available at the moment, the caller may leave a message on one of the nine mailboxes of the integrated VoiceMail system. The tiptel 355 ISDN provides you with the following functions which optimise your acoustic presentation: Welcome and Transfer:
The caller is greeted with a friendly welcome message and is then, for example, transferred to a collective number of the central office/PABX. Automatic switchboard:
The caller is greeted and can use tone dialling to transfer himself to the desired contact person. Queue in case of overflow:
If the requested extension is busy, the caller hears a busy message and remains in the queue until the subscriber is reached. VoiceMail system:
9 mailboxes for the recording of incoming messages are available for company departments or staff: in case of busy line or if the requested person is absent. Each mailbox can be individually programmed for remote control, remote interrogation and message transfer to a mobile phone. Menu-guided information system:
This feature relieves your staff from constantly having to handle recurring customer inquiries. Callers can use tone dialling to obtain and to listen to required information on the phone (up to 9 outgoing messages are available). Select the operating mode according to your individual requirements – or combine it depending on time and weekday: TIPTEL CallManagers are the acoustic presentation of your company behind the PABX. Of course, in digital ISDN quality. Ask your authorised dealer for more information on the TIPTEL ISDN CallManagers. ¢ ¢ ¢ Features Highlights “automatic switchboard”:
The caller is greeted and can use tone dialling to transfer himself to up to 9 target numbers. “welcome and transfer”:
The caller is greeted and is automatically transferred to a collective number or to an internal subscriber. “queue in case of overflow”:
If the requested extension is busy, the caller remains in the queue until the subscriber is reached. VoiceMail-system with 9 mailboxes that can be activated time-controlled logbook for 100 entries with phone number and name for each voicebox (CLIP) audio input / output for the recording/transfer of outgoing and incoming messages internal S0-bus for two-way conversation recording and call transfer operation at an EURO-ISDN point-to-multipoint access
Features 120 minutes recording capacity, memory extension possible via MMC (6 hours with 64 MB card) 16 MB voice memory (environmentally friendly flash-memory technology, MMC) pre-recorded outgoing message (Plug & Answer) internal S0-interface (EURO-ISDN, DSS1) a total of 28 outgoing messages (1 pre-recorded, 9 individual, 18 mailbox OGMs, length of OGMs unlimited) answering of incoming calls after 1 to 50 seconds, individually adjustable 12 minutes recording length for each call time-controlled, automatic switching between summer and winter time voice time-stamp (date and time), can be individually activated/deactivated visual signal for new incoming messages acoustic signal for new incoming messages (can be deactivated) call screening during recording deleting of individual or all recordings skipping and repeating of the currently listened recording (skip-function)
CLIP functions* indication of caller’s phone number indication of caller’s name, if registered in the call filter assignment of up to 8 individual ringing tones to the entries in the call filter assignment of up to 7 individual OGMs to the entries in the call filter
Message transfer An individually programmable target phone number will be called as soon as a new incoming message has been recorded enabling remote interrogation. 3 redialling attempts in case of busy line a reminder call can be programmed in case of no remote interrogation
Integrated VoiceMail system with 9 mailboxes 9 mailboxes, each of them with 2 individual and 7 universal useable outgoing messages. remote interrogation of each mailbox with individual remote control code message transfer with individual target phone number for each mailbox can be used as 2-channel VoiceMail-system either in front of or within a PABX
Time control according to date and time activation / deactivation of the answering machine and the message transfer function switching between outgoing messages 10 switching times for each mailbox
Remote interrogation / Remote control via any tone dialling telephone remote pre-interrogation free of charge voice-guidance remote room monitoring and room speaking remote change of the target phone number for message transfer activation / deactivation of the answering machine activation / deactivation of the message transfer function activation / deactivation of the time control VIP-code: important callers can reach you regardless of the “do-not-disturb-mode” by using an individual code Message-code: incoming recording although the answering machine is in the “without recording“ mode, skipping of long outgoing messages possible during remote interrogation of an incoming message, the caller’s phone number (transferred by CLIP) can be announced by voice information* individual 4-digit security code for each mailbox
Operation and comfort lit graphic display 122 x 32 pixels display brightness adjustable automatic activation of the display light or constantly lit optimal user-guidance and detailed indication of operating states call counter and ICM counter in the display indication of free memory in the display lit button to indicate the answering mode and new incoming messages 4 softkeys for quick selection of functions easy menu-driven operation via self-explanatory display texts Plug & Answer
Call filter 100 entries with phone number and name individual recording of ringing tones possible ringing tones can be individually assigned to the entries of call filter (“Vocal-CLIP”)
Logbook list of the last 100 calls with indication of date, time and phone number resp. name (if included in the call filter) / call list for each mailbox = max. 1,000 entries telephone numbers can be transferred to the call filter information on successful calls
Room monitoring / two-way conversation recording / dictate function call screening during recording ** two-way conversation recording during a call by just pressing one key ** automatic two-way conversation recording of incoming malicious calls** automatic two-way conversation recording of incoming and outgoing calls** recording of own texts / memos possible (dicate function)
Features of the internal S0 internal calls free of charge explicit call transfer (ECT) call pick-up ISDN features of the external S0 are also available at the internal S0
Audio input / output audio input (3.5 mm jack plug) to transfer professional outgoing messages from external sources (CD-player, PC with soundcard etc.) audio output (3.5 mm jack plug) to save outgoing and incoming messages on external audio devices / PC
Software update * If service has been activated by the network provider ** If the tiptel 355 ISDN has been installed between the network termination and the terminal devices – otherwise feature of the telephone system Manufacturer Warranty : 2 YEARS More Informations:  Commercial Flyer User Manual Price Offer: Price per quantity ?
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